At SeeTrack GPS, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a straightforward 7-day return policy.
🛍️ Return Eligibility
You may return a product within 7 days of delivery, subject to the following conditions:
- The item must be unused, undamaged, and in its original packaging.
- All accessories, manuals, warranty cards, and invoices must be returned with the product.
- Only items purchased directly from SeeTrack GPS (online or offline) are eligible for return.
🚫 Non-Returnable Items
- Items damaged due to misuse, improper installation, or physical damage.
- Products without original packaging or missing accessories.
💸 Refund Process
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be credited within 7 business days, and a credit will be applied to your original method of payment.
🔄 Exchange Policy
- We offer free replacement for defective or damaged products reported within 7 days after delivery.
- To initiate an exchange, don’t hesitate to get in touch with our support team with order details and proof of defect/damage.
- If approved, your exchange will be delivered out within 7 days of approval.
📞 How to Initiate a Return
To return a product, please follow these steps:
- Contact us at info@seetrack.com or +91 74171 90528 within 7 days of receiving your item.
- Share your order ID, reason for return, and product images (if damaged or defective).
- Our team will guide you through the return or pickup process.
📍 Return Address
3C, 3rd Floor, A-1, Sector 10, Noida, 201301
(Ensure packages are securely packed to avoid damage during transit.)
Delivery Timeframe
The product will be delivered within 7-10 business days.
SeeTrack GPS reserves the right to refuse returns that do not comply with the conditions above. For further assistance, feel free to reach out to our customer support.